Good Covid-19 Release of Information Call Line: 256-215-7461 []. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Change my preferences I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Your lovely comments have been shared with the AEC team who will be delighted to receive them. 2654/1783). If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Information was available for people to read if they chose to. Patient Experience Team. All the best with your pregnancy and take care. This means there is low to moderate transmission of COVID in the community. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Bed & Breakfast []. Rowley Regis, ADVERTISEMENT: Services or products are not endorsed by the Trust. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Allied health professionals made up the largest group of staff required for imaging services. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, [Very happy with 'Staff attitude'] Published Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Published People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Our mission is simple: Being the best because, we care. 8 June 2012. Russells Hall Hospital / Accident and emergency Have you experienced something like this, here or elsewhere? There were no clear criteria for patients that could be put into the fit to sit areas of the department. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. We have 11 permanent physician associates and one rotational physician associate in our department. They said the symptoms indicated COVID. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. Creating a new NHS England: NHS Digital and NHS England have now merged. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. For more information on ratings, please visit medicare.gov. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Published The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. What's the least amount of exercise we can get away with? I was looked after from the time I arrived until the time I left by very compassionate members of the team. All the best and take care. [Very happy with 'Treatment'] These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Let us know if this is OK. Well use a cookie to save your choice. Learn more. About: 6 September 2018. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Care records were still not always written and managed in a way that kept patients safe. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. A fantastic level of care was provided for my daughter while here. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Our rating of responsive was requires improvement overall. skip navigation One staff member said, "I am proud to be working for this trust.". We use this information to improve our site. This is not my first experience of this hospital not checking information relayed to them by 111. Weve put some small files called cookies on your device to make our site work. 111 service advised me all the information I had given them about my symptoms etc. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. All the best and take care. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. 18 April 2018. B65 8DA, In Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Stourbridge, 3136/3139) Vikki Thompson, AMU (ext. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. All rights reserved. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. The trust employs around 4,147 whole time equivalent staff (WTE). Mill House Coffee is []. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Patient Experience Team. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. I was treated with so much dignity and respect that I left feeling supported and cared for. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. The numbers of reporting radiographers available could not meet the reporting demands of the service. We are proud to be the healthcare partner you trust to care for those you love. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 30 July 2013, We found that people received care that met their needs. Let's make care better together. I could not fault staff, very professional, and polite, a credit to your hospital. Located in the main lobby of Russell Medical. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. the service is performing exceptionally well. Visit https://www.careopinion.org.uk For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. (Purple), High We have shared your kind comments with the team who will be pleased to learn of them. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. These clinics provide patients with the opportunity to be reviewed by a senior doctor. NX West Midlands. We found that people's complaints and comments were taken seriously and escalated when appropriate. nhs.uk Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published - we'll pass your stories to the people in health and social care who can make a difference. Our rating of well led was requires improvement overall. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Your information helps us decide when, where and what to inspect. or call us on 0845 113 0012, Response from Out NHS is amazing all staff were professional and amazing. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Call our main line for general inquiries. I replied that I knew this. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Most staff were complimentary and shared examples of how they were supported by their managers and teams. Patient Experience Team. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of There's no need for the service to take further action. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. WebMaps & Directions. The trust has responded well to the Keogh review in 2013. the service is performing well and meeting our expectations. 3 December 2014. 4688/4676) Lisa Evans-Dimmock. At conservative gathering, Trump is still the favourite. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Tell us what was good and what could be improved, say thanks or call for change Following streaming or triage in emergency departments (EDs), Specialists (e.g. the service is performing well and meeting our expectations. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Some people told us they would like more variety. We were confident that these could be achieved quickly.Key findings related to the following: Published Review titled Russells Hall Hospital Replied on 16 May 2022. The services are multidisciplinary and include nursing staff and allied health professionals. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Thank you so much to everyone that day. Menu Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Thank you for taking the time to tell us about your experience at our hospital and rate our services The ED sees approximately 97,000 patients per annum. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 There are no community services for inpatients or children and young people. Share your experiences of UK health and care services, Default So many thanks to All the staff on A2, best wishes take care and stay safe. Our rating of safe was Inadequate overall. Russell Medical became a part of UAB Health System in January, 2020. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. We spoke with 22 members of staff of various roles and grades. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. What we found is summarised within the overall summary. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Our rating of caring was good overall. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients.
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