If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. Why are physically impossible and logically impossible concepts considered separate in terms of probability? You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. You will need to use a different card if you wish to proceed with the transaction. You are therefore unable to perform any further refunds against the original transaction. The BillingAddress and BillingPostCode are required. You will have to check the content of this field ensuring that no invalid characters are also contained. All VendorTxCodes should be unique. There are no card details registered for the token. The IP address of each new server you POST from will need to be registered with Sage Pay. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) GBP for UK Sterling, USD for US Dollars and EUR for Euros. The PhoneID is not registered to any vendor account. The StartDate is in the future. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. No spaces, hyphens or other characters or separators. A valid is required. The TxType field determines how the transaction will be processed by the Sage Pay system. Then select Troubleshoot > Advanced options > Startup settings one by one. This field can contain up to 200 characters. If you are providing a value which has more that 20 characters then you will receive this system message. Cannot create the new user. Your transaction has been Authenticated successfully. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The card is a Visa Electron or pre-paid Visa Debit card. Per HTTP spec that should be okay. If you receive this message, it means that the transaction has been successfully Registered. You are not passing the currency field through with your transaction. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. System boots fine with secure boot off. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. The server has refused to fulfill the request. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. Simulator cannot find your vendor name in its database. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. Please ensure that you only ever use a fully qualified URL. The network connection to the bank is currently unavailable. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Please contact support to re-enable this functionality. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. Some cards have restrictions on cross-border usage. When you are prompted to restart the computer, click Restart . Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. The simulator saw the Vendor Name ''. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The vendor account does not support direct refund. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Client IP address is restricted by the vendor. 123.456 instead of 123.46, then you will receive this system message. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. Please press Windows key and R key on your keyboard at the same time. The Apply3DSecure flag is invalid. Please check you code. The Currency is not supported on this account. The Billing Address2 contains invalid characters. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. golden retriever breeders scotland. Check the format of your request message. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. The eMailMessage field can contain a maximum of 7,500 characters. A quick and smart technique to solve this issue would be to try restarting the phone in recovery mode. Overlaps with an existing rule. The start date you have supplied is after the end date. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. Surcharge not allowed on this payment system. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. The original transaction was carried out by a different Vendor. The transaction can not be repeated. 5. To correct this issue, you will need to check your code to ensure you are submitting the correct value. The Delivery City contains invalid characters. If a card ExpiryDate value of 1509 was passed this would generate this error code. The request to VOID a transaction was Successful. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. Also here is some document on how to fix the problem you are having right now. and cannot be the same. If the card being used is a newly issued card it is likely yet to have been added to our systems. The command cannot be run for the vspvendorname provided. The card is not yet valid. You must supply one of the following nodes with this command, either OR . Only C class subnet masks are allowed for blocking. cannot be before this month. Why is there a voltage on my HDMI and coaxial cables? The Transaction was cancelled by the customer. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Delivery Surname contains invalid characters. The certificate must have the digital signature key usage. This Refund would exceed the amount of the original transactaction. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. The DeliveryAddress and DeliveryPostcode are required. You will need to check the URL to which you are attempting to send your POST to. You will receive this system message when the card number details have been entered incorrectly. Currency fields should contain 3-letter ISO 4217 codes e.g. This is a notification system message to inform you that the transaction was cancelled by the customer. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. You can only RELEASE or ABORT a DEFERRED transaction. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The solution is just steps away! can not be less than 8 characters. You will need to try a different card type. Authentication credentials are missing or incorrect. This package contains the Intel graphics driver for 10th and 11th generation Intel processors. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. The VendorTxCode has been used before. This is a standard HTTP Error. Card failed the LUHN check. The RelatedTxAuthNo does not match the original transaction. More information on the different TxTypes can be found within the protocol document. No successful transaction found within this duration. The VendorTxCode has been used before for another transaction. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. b: Click on properties. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. 3. The card number you have entered is not supported as a card type on the Opayo system. Original transaction was not a billing agreement. From System Information; Step-1. A valid ##### value is required, this should be either ##### or #####. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. The Delivery Phone contains invalid characters. The following language code(s) are either not valid or not supported: . The Transaction has already been Released. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. A tag already exists with the provided branch name. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. The Card Range not supported by the system. Check your code to ensure that you only use a fully qualified URL. The value, if supplied, should contain either 0, 1, 2 or 3. The latter rulebase is set up as default on all Sage Pay accounts. The Billing Firstname contains invalid characters. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. How can this new ban on drag possibly be considered constitutional? Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. as outlined in our Protocols. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. On the General tab of the System configuration window, click the Normal Startup option, and then click OK . If we receive a POST from any other server, you will see this error message. Facebook devised a manual payment system to address the problem. You will need to enter the CV2 or card security code on the payment pages in order to continue. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The method specified in the Request-Line is not allowed for the resource identified. This will cause the payment pages not to appear and generate this error. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. Please ensure that you are sending the correct value in the TxType field. 4021 : The Card Range not supported by the system. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. The Amount is outside the mininum and maximum limits. GBP for UK Sterling, USD for U.S Dollars. Start Row and End Row range too large. Cannot create a token from a token transaction. Explanation: The card number you have entered is not supported as a card type on the Opayo system. The Transaction was Registered Successfully. The Card Range not supported by the system. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. italian sayings about love and life. You will need to check to ensure that the correct value is being submitted. The card type field contain a value which specifies the card that is being sent to us. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. You can only AUTHORISE an AUTHENTICATED transaction. All cards issued are part of a range - this is defined by the first 9 digits of the card number. You will only be able to perform three attempts in order to gain a successful authorisation. vegan) just to try it, does this inconvenience the caterers and staff?
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