The client authentication agent supports the following operating systems: Windows 10 and later Linux: Ubuntu 16.4 and later macOS Catalina (10.15) and later Authentication server CA for Android and iOS devices Sophos Network Agent is an authentication client. You will then be asked if you really want to install the Sophos profile. I have also downloaded and installed the Client Authentication Agent (CAA) onto a Windows laptop and I was able to connect to the CAA. Sorry about that, Apple changed the logging mechanism and now with the unified log, logs are not written to files anymore, but aremost of the time in memory. The authentication client uses the server CA to establish a TLS connection with Sophos Firewall for user authentication. To establish this connection, the client needs the signing CA certificate installed on the mobile device. SOPHOS Client Authentication Agent unable to connect using macOS Mojave 10.14.5 Robert Valenzuela over 4 years ago I have installed and re-installed the Client Authentication Agent and the Certificate, but the CAA is still unable to connect using macOS Mojave 10.14.5. To do this, perform the following steps: Setting up the Sophos Connect client takes just a few steps: If you have entered the correct user data, a VPN connection should now be established successfully. Please copy it manually. However, if you're using a locally signed certificate for Sophos Firewall, you must set the certificate as the firewall certificate and share the signing CA (Default CA) with users. Client Authentication Agent (CAA) is a lightweight agent for the sole purpose of authenticating users with Sophos Firewall. Product and Environment Sophos Central Endpoint macOS Deploying from the command line Sign in to Sophos Central Admin. If you unzip this zip file, you will find three files in it: For this tutorial we need the Sophos Connect.pkg package at this point. Alternatively, users can download these from the user portal and install them on their endpoints. I have installed and re-installed the Client Authentication Agent and the Certificate, but the CAA is still unable to connect using macOS Mojave 10.14.5. Users must reinstall the CA certificates. You should find some log entries under "Client Authentication Agent" in system.log. When users sign in to the client, they're signed directly into the network through Sophos Firewall. SATC supports only TCP connections, not UDP connections. Sophos Authentication for Thin Client (SATC): Enables transparent authentication for users in Citrix or Terminal Services environments whereby network credentials can be used to authenticate and the user is required to log on once only. Log in to the user portal of your XG Firewall with your account. This is required to make that feature work. default 01:29:08.920315 -0500 Client Authentication Agent socket disconnected with error: Error Domain=AsyncSocketErrorDomain Code=2 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}, Do you have SAA enabled in the zone in Device Access? With macOS, it is also possible to establish an IPsec connection without the Sophos Connect Client. Click Allow. I've setup the rules in the XG ruleset, and also given the user access to the virtual SSL VPN. Sophos Firewall: Install and configure Authentication client for MAC OS KB-000035613 May 10, 2023 0 people found this article helpful Note: The content of this article is available on: For the administrator, follow the steps in Administrator help - Client downloads. SOPHOS Client Authentication Agent unable to connect using macOS Mojave 10.14.5, Sophos Firewall requires membership for participation - click to join, https://docs.sophos.com/nsg/sophos-firewall/v16058/Help/en-us/webhelp/onlinehelp/onlinehelp/LocalServiceACLManage.html. This does not require a client on the users machine. Go to Protect Devices, then choose one of the following options: Download Complete macOS Installer Users who want or should use Client Authentication need to install the Sophos Authentication Agent (SAA) on their client PC or Mac OS computer. If you reset Sophos Firewall to factory configuration, it reconfigures the CA certificate. The Sophos Full Disk Access required notification will appear. It enables Sophos Firewall to authenticate local network users using mobile devices running Android and iOS devices. This step is currently only possible as an administrator via the XG Firewall. If you use Windows Installer, users must install the following client authentication agent and server CA on their computers. Users must download and reinstall the client and server CA. Once the profile is downloaded, you can open it with a double click. If you reset Sophos Firewall to factory configuration, it reconfigures the CA certificate. Remember to click Disconnect again in the Sophos Connect client as soon as you no longer need the VPN connection. If a post solvesyourquestion please use the'Verify Answer' button. Client Authentication. When verifying the configuration, this is com.sophos.endpoint.scanextension. For the user, follow the steps in User portal - Download client. We are proud to be a certified Sophos Platinum Partner and offer comprehensive support from purchase to setup. Sophos Network Agent is an authentication client. https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/index.html?contextId=DownloadClient. For more information about how to do this, see Use Sophos Network Agent for iOS 13 devices. https://docs.sophos.com/nsg/sophos-firewall/v16058/Help/en-us/webhelp/onlinehelp/onlinehelp/LocalServiceACLManage.html, __________________________________________________________________________________________________________________. Install client certificate in iOS 13 and later: This installer contains the authentication server CA certificate for iOS 13 and later devices. Overview This article provides information on deploying Sophos Central Endpoint on a macOS using the terminal. This is the normal mode of operation.Sorry that the support experience was not great. If you unzip this zip file, you will find three files in it: scadmin.msi - Sophos . Before you can start the installation, you must first download the Sophos Connect client for macOS. Users must import the authentication server CA for authentication. Step 2: Install the Client. To do this, perform the following steps: A zip file named sophosconnect_installer.zip will then be saved on your Mac. I have tried installing multiple times, it did not help for me.Now I can see the log, thank you. You can download this CA and share it with users. Client Authentication Agent and macOS High Sierra - Discussions - Sophos Firewall - Sophos Community This discussion has been locked. For an unattended installation, run the installer as follows: Unattended installations require the following: Thank you for your feedback. A zip file named sophosconnect_installer.zip will then be saved on your Mac. The SPX add-in allows users to encrypt outgoing messages using Sophos Email Protection directly from Microsoft Outlook. Thank you Sivu!What is not clear to me is if this configuration change should be done on the client (my Mac) or I should ask the administrators of the XG Firewall to do that.In the former case can you point me to some documentation? New Sophos Support Phone Numbers in Effect July 1st, 2023. Client Authentication Agent and macOS High Sierra, Sophos Firewall requires membership for participation - click to join. Installing and configuring Sophos General Authentication Client for Mac OS. Note that only users who are within the user group of the Client Authentication configuration will find a download link on their User Portal page. Start the installation of the Sophos Connect client by double-clicking the Sophos Connect.pkg file. All you need is your own account for the XG Firewall user portal to download the IPsec configuration. 1997 - 2023 Sophos Ltd. All rights reserved. When users sign in to the client, they're signed directly into the network through Sophos Firewall. Users must reinstall the CA certificate. To me, it looks like it doesn't work, as it doesn't connect. To enable Sophos Firewall to authenticate users, the Sophos Network Agent needs the authentication server CA installed. The SAA can be downloaded either via this page or via the User Portal. The client authentication agent supports the following operating systems: Sophos Network Agent is an authentication client. The SAA can be downloaded either via this WebAdmin page or via the User Portal. When you start the Sophos Connect client for the first time, it asks you for a connection file to import. This is due to a new process required on macOS Big Sur (11). You can no longer post new replies to this discussion. The downloaded file contains the authentication client and the authentication server CA. default 01:27:47.004621 -0500 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Client Authentication Agentdefault 01:27:47.106879 -0500 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : Client Authentication Agentdefault 01:27:47.140031 -0500 Client Authentication Agent Current system appearance, (HLTB: 1), (SLS: 0)default 01:27:47.146208 -0500 Client Authentication Agent Post-registration system appearance: (HLTB: 1)default 01:27:47.166822 -0500 Client Authentication Agent NSApp cache appearance:-NSRequiresAquaSystemAppearance: 1-appearance: (null)-effectiveAppearance: ", "")>default 01:27:47.285425 -0500 Client Authentication Agent MessageTracer: load_domain_whitelist_search_tree:73: Search tree file's format version number (0) is not supporteddefault 01:27:48.873492 -0500 tccd -[TCCDAccessIdentity staticCode]: static code for: identifier com.sophos.Client-Authentication-Agent, type: 0: 0x7f9c1342a490 at /Applications/Client Authentication Agent.appdefault 01:27:48.902856 -0500 Client Authentication Agent trying to connectdefault 01:27:48.903067 -0500 Client Authentication Agent Client disconnecteddefault 01:27:48.911109 -0500 Client Authentication Agent TCP Conn [1:0x600003075380] using empty proxy configurationdefault 01:27:48.911140 -0500 Client Authentication Agent Stream client bypassing proxies on TCP Conn [1:0x600003075380]default 01:27:48.911166 -0500 Client Authentication Agent TCP Conn 0x600003075380 starteddefault 01:27:48.911852 -0500 Client Authentication Agent [C1 IPv4#b7ae4b10:9922 tcp, legacy-socket] startdefault 01:27:48.913037 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C1] reporting state preparingdefault 01:27:57.151737 -0500 Client Authentication Agent LSExceptions shared instance invalidated for timeout.default 01:28:08.913950 -0500 Client Authentication Agent socket disconnected with error: Error Domain=AsyncSocketErrorDomain Code=2 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}default 01:28:08.914408 -0500 Client Authentication Agent TCP Conn 0x600003075380 canceleddefault 01:28:08.914497 -0500 Client Authentication Agent [C1 IPv4#b7ae4b10:9922 tcp, legacy-socket] canceldefault 01:28:08.914580 -0500 Client Authentication Agent [C1 IPv4#b7ae4b10:9922 tcp, legacy-socket] cancelleddefault 01:28:08.914715 -0500 Client Authentication Agent 0.000s [C1 192.168.1.4:52692<->IPv4#b7ae4b10:9922 socket-flow] path:startdefault 01:28:08.914819 -0500 Client Authentication Agent 0.000s [C1 192.168.1.4:52692<->IPv4#b7ae4b10:9922 socket-flow] path:satisfieddefault 01:28:08.914888 -0500 Client Authentication Agent 0.001s [C1 192.168.1.4:52692<->IPv4#b7ae4b10:9922 socket-flow] flow:start_connectdefault 01:28:08.914940 -0500 Client Authentication Agent 20.001s [C1] path:canceldefault 01:28:08.915343 -0500 Client Authentication Agent nw_endpoint_flow_protocol_disconnected [C1 IPv4#b7ae4b10:9922 cancelled socket-flow (null)] Output protocol disconnecteddefault 01:28:08.915648 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C1] reporting state cancelleddefault 01:28:18.915764 -0500 Client Authentication Agent trying to connectdefault 01:28:18.916227 -0500 Client Authentication Agent Client disconnecteddefault 01:28:18.916639 -0500 Client Authentication Agent TCP Conn [2:0x60000307ed00] using empty proxy configurationdefault 01:28:18.916668 -0500 Client Authentication Agent Stream client bypassing proxies on TCP Conn [2:0x60000307ed00]default 01:28:18.916702 -0500 Client Authentication Agent TCP Conn 0x60000307ed00 starteddefault 01:28:18.917039 -0500 Client Authentication Agent [C2 IPv4#b7ae4b10:9922 tcp, legacy-socket] startdefault 01:28:18.918577 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C2] reporting state preparingdefault 01:28:38.917792 -0500 Client Authentication Agent socket disconnected with error: Error Domain=AsyncSocketErrorDomain Code=2 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}default 01:28:38.918284 -0500 Client Authentication Agent TCP Conn 0x60000307ed00 canceleddefault 01:28:38.918392 -0500 Client Authentication Agent [C2 IPv4#b7ae4b10:9922 tcp, legacy-socket] canceldefault 01:28:38.918435 -0500 Client Authentication Agent [C2 IPv4#b7ae4b10:9922 tcp, legacy-socket] cancelleddefault 01:28:38.918797 -0500 Client Authentication Agent 0.000s [C2 192.168.1.4:52705<->IPv4#b7ae4b10:9922 socket-flow] path:startdefault 01:28:38.918848 -0500 Client Authentication Agent 0.000s [C2 192.168.1.4:52705<->IPv4#b7ae4b10:9922 socket-flow] path:satisfieddefault 01:28:38.919019 -0500 Client Authentication Agent 0.001s [C2 192.168.1.4:52705<->IPv4#b7ae4b10:9922 socket-flow] flow:start_connectdefault 01:28:38.919183 -0500 Client Authentication Agent 20.000s [C2] path:canceldefault 01:28:38.919660 -0500 Client Authentication Agent nw_endpoint_flow_protocol_disconnected [C2 IPv4#b7ae4b10:9922 cancelled socket-flow (null)] Output protocol disconnecteddefault 01:28:38.919766 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C2] reporting state cancelleddefault 01:28:48.918708 -0500 Client Authentication Agent trying to connectdefault 01:28:48.918971 -0500 Client Authentication Agent Client disconnecteddefault 01:28:48.919302 -0500 Client Authentication Agent TCP Conn [3:0x600003070840] using empty proxy configurationdefault 01:28:48.919339 -0500 Client Authentication Agent Stream client bypassing proxies on TCP Conn [3:0x600003070840]default 01:28:48.919365 -0500 Client Authentication Agent TCP Conn 0x600003070840 starteddefault 01:28:48.919541 -0500 Client Authentication Agent [C3 IPv4#b7ae4b10:9922 tcp, legacy-socket] startdefault 01:28:48.921365 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C3] reporting state preparingdefault 01:29:08.920315 -0500 Client Authentication Agent socket disconnected with error: Error Domain=AsyncSocketErrorDomain Code=2 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}default 01:29:08.920652 -0500 Client Authentication Agent TCP Conn 0x600003070840 canceleddefault 01:29:08.920700 -0500 Client Authentication Agent [C3 IPv4#b7ae4b10:9922 tcp, legacy-socket] canceldefault 01:29:08.920754 -0500 Client Authentication Agent [C3 IPv4#b7ae4b10:9922 tcp, legacy-socket] cancelleddefault 01:29:08.920818 -0500 Client Authentication Agent 0.000s [C3 192.168.1.4:52706<->IPv4#b7ae4b10:9922 socket-flow] path:startdefault 01:29:08.920899 -0500 Client Authentication Agent 0.000s [C3 192.168.1.4:52706<->IPv4#b7ae4b10:9922 socket-flow] path:satisfieddefault 01:29:08.920999 -0500 Client Authentication Agent 0.001s [C3 192.168.1.4:52706<->IPv4#b7ae4b10:9922 socket-flow] flow:start_connectdefault 01:29:08.921132 -0500 Client Authentication Agent 20.000s [C3] path:canceldefault 01:29:08.921452 -0500 Client Authentication Agent nw_endpoint_flow_protocol_disconnected [C3 IPv4#b7ae4b10:9922 cancelled socket-flow (null)] Output protocol disconnecteddefault 01:29:08.921516 -0500 Client Authentication Agent nw_connection_report_state_with_handler_locked [C3] reporting state cancelleddefault 01:29:18.922271 -0500 Client Authentication Agent trying to connectdefault 01:29:18.922672 -0500 Client Authentication Agent Client disconnected. A Client Authentication on it. To know more, see Use Sophos Network Agent for iOS 12 and Android devices. You have been much more helpful of the support guy (I opened a ticket, the guy just refused to help me in any way, not even helping me to find the logs not a great experience)I have these messages:default 11:46:24.080953 +0100 Client Authentication Agent trying to connectdefault 11:46:24.082963 +0100 Client Authentication Agent Client disconnecteddefault 11:46:24.085830 +0100 Client Authentication Agent TCP Conn [113:0x60400017f980] using empty proxy configurationdefault 11:46:24.085893 +0100 Client Authentication Agent Stream client bypassing proxies on TCP Conn [113:0x60400017f980]default 11:46:24.085917 +0100 Client Authentication Agent TCP Conn 0x60400017f980 starteddefault 11:46:54.085410 +0100 Client Authentication Agent socket disconnected with error: Error Domain=AsyncSocketErrorDomain Code=2 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}default 11:46:54.087450 +0100 Client Authentication Agent TCP Conn 0x60400017f980 canceleddefault 11:47:14.087733 +0100 Client Authentication Agent trying to connectdefault 11:47:14.089986 +0100 Client Authentication Agent Client disconnecteddefault 11:47:14.090241 +0100 Client Authentication Agent TCP Conn [114:0x60000017ecc0] using empty proxy configurationdefault 11:47:14.090272 +0100 Client Authentication Agent Stream client bypassing proxies on TCP Conn [114:0x60000017ecc0]I have connectivity, but I am not sure what you mean with "Please make sure to have SFOS as default gateway". Download CA for MSI: Download the CA certificate and share it with users. Prerequisites: JDK or JRE version 1.6 or later must be installed on the user's device. I tested it on my High Sierra 10.13.1 in the Console app and found the log lines, just select your device in the Devices list and then filter after the desired text.I also successfully tested latest version 1.2.8 of CAA and it worked, the icon turned orange and the user was live in SFOS. This does not require a client on the users machine. I see the icon of theClient Authentication Agent in the tray bar but it seems inactive. Configure Sophos Connect Client on XG Firewall (SFOS), macOS Client Operating System: macOS 12.12 or higher, On the XG Firewall, navigate to the menu item. Download and install one of the following on users' computers based on the operating system. Are there any log files somewhere to check? If you reset Sophos Firewall to factory configuration, it reconfigures the CA certificate. Download MSI: Download and share the MSI authentication client (client authentication agent) with users. 2012 - 2023 Avanet All rights reserved. Please make sure to have SFOS as default gateway (because of the 1.2.3.4 IP) and that network connectivity is present, if it still doesn't work then reinstalling the agent alongside with the certificate should work. Comparison: Sophos Connect Client or SSL VPN Client? I have opened the Console.app, selected system log and searched for "Client Authentication Agent" and variants of it but I could not find anything. The connection will then be listed under. For example, you may want users to migrate to another authenticator app, or a user may have lost their mobile device and doesn't have a backup. Is your XG configured as the default gateway on macOS? Hi forum,I've tried the XG Authentication Agent for the first time - and I've installed it on the newest macOS High Sierra release. For iOS 13 and later devices, Sophos Network Agent directly imports this CA certificate through the user portal. Normally it should be done by the administrator, since if you use DHCP you should also get the gateway information alongside the IP. Test Configuration. Here are the messages from my Console, but I'm not sure how to troubleshoot based on this. If a post solvesyourquestion please use the'Verify Answer' button. Use these settings to download the clients and components that support single sign-on, transparent authentication, and email encryption. Yes, SAA is enable in the zone in Device Access. 1997 - 2023 Sophos Ltd. All rights reserved. For an interactive installation, run setup.exe. If the home version you should be asking the question in the Beta forum. Are you running this on a production XG or your home version? Thanks for the logs, it looks like the agent can't establish a connection to 1.2.3.4:9922. In the Client Data section > Sophos Connect Client, click Download. Same here: the agent is not doing anything and there is no feedback at all on the issue. Does anyone have any ideas on why I'm unable to connect? When the installation is finished, you can exit the installation wizard by clicking Schliessen. Unfortunately, I'm still at a loss as to why I'm unable to connect to the CAA using macOS, Mojave 10.14.5. Step 3: Log in to the Sophos XG Firewall Device. They must then import the authentication server CA into the client to establish a TLS connection with Sophos Firewall for user authentication. In this guide, well show you how to download the Sophos Connect client from your Sophos XG Firewall and install and set it up on a Mac. Follow the steps in macOS 10.15+ Security Permissions Required to add this. You can download these files and share them with users. This file can currently only be downloaded by an administrator through the XG Firewall. To import the authentication server CA for user authentication, Sophos Network Agent establishes a TLS connection with Sophos Firewall. How to troubleshoot this agent? The following steps are needed: Install the signing CA on users' devices. Users who want or should use Client Authentication need to install the Sophos Authentication Agent (SAA) on their client PC or Mac OS computer. That's what I meant with having XG set up as the default gateway for your LAN Mac clients, this is required because Client Authentication Agent connects to this magic IP which will be resolved by the Firewall, resulting in communication being established. Alternatively you could set up the default gateway yourself on the Mac. Don't know what kind of setup you have, but option 1 (or something similar) should normally be the case. Download for MAC OS X; Download for Linux (32 bit) Download for Linux (64 bit) The client authentication agent supports the following operating systems: Windows 10 and later; Linux: Ubuntu 16.4 and later; macOS Catalina (10.15) and later; Authentication server CA for Android and iOS devices. Your browser doesnt support copying the link to the clipboard. Alternatively, users can download it from the user portal. This article is part of a series that will give you everything you need to get started with the Sophos Connect client. In the next step, log in with your VPN user. You can't download it and share it with users. Confirm this process with, Your IPsec connection is now automatically created in the settings under. To do this, perform the following steps: On the XG Firewall, navigate to the menu item VPN > Sophos Connect Client . Help us improve this page by, Use Sophos Network Agent for iOS 13 devices, Use Sophos Network Agent for iOS 12 and Android devices, Sophos Authentication for Thin Client (SATC), Authentication client and server CA with Windows Installer, Authentication clients and server CAs for computers, Authentication server CA for Android and iOS devices, Windows XP, Windows Vista, Windows 7, or Windows 8 (both 32 and 64-bit), Microsoft Outlook 2007 SP3, 2010 or 2013 (both 32 and 64-bit), Microsoft .NET Framework 4 Client Profile, Microsoft Visual Studio 2010 Tools for Office Runtime 4.0. Thanks to reliable distribution partners, we offer fast deliveries to Switzerland, Liechtenstein and 27 EU countries. It will remain unchanged in future help versions. Method2: Steps for Downloading Sophos Authentication Agent/Client and Login process: Go to https://10.10.10.2:8443 and click on Advanced Click on Proceed to 10.10.10.2 (unsafe) 6. This is the preferred option to authenticate users on the local network for the MAC-based sign-in restriction. Always use the following permalink when referencing this page. Select the connection file with the extension *.tgb from your hard disk. If you're using a public CA for Sophos Firewall, iOS 13 and later devices allow the client to import the authentication server CA directly, and you can skip this step. Sophos Transparent Authentication Suite (STAS): Enables transparent authentication whereby Windows credentials can be used to authenticate and the user is required to log on once only to access network resources. You can use transparent clientless authentication through STAS and SATC or authentication through the clients installed on users' endpoints. In your download folder you should now find a *.tgb file. During Installation it will ask permission to install "Sophos Client Authentication CA", Click on Yes 7. So, users must download the CA directly to their mobile device from the user portal. Download certificate for iOS 12 and earlier and Android client: Users with Android or iOS 12 and earlier devices must install this authentication server CA certificate on their mobile devices. And has anyone else tried this agent on High Sierra? Step 1: Download the General Authentication Client. When users sign in to the client, they're signed directly into the network through Sophos Firewall. New Sophos Support Phone Numbers in Effect July 1st, 2023. A suggestion, which version of XG and please check your CAA version. If you have a question you can start a new discussion Client Authentication Agent and macOS High Sierra Bizcocho over 6 years ago Hi forum, You're welcome. Authentication clients use the CA to establish a TLS connection with Sophos Firewall for user authentication. If you've configured multi-factor authentication that uses an authenticator generating passcodes, users may need to rescan the QR code later. Users must first download Sophos Network Agent from the Play Store or the App Store depending on their device. User, follow the steps in macOS 10.15+ Security Permissions required to add this is an authentication uses! Longer post new replies to this discussion it did not help for me.Now I see. Step, log in to the user & # x27 ; s device connections, not UDP.! Client or SSL VPN Sophos Community this discussion sophos client authentication agent macos no longer need the VPN connection, thank.! Not great macOS 10.15+ Security Permissions required to add this series that will give you everything you need get! Contains the authentication server CA for MSI: download and share it with a double click default gateway on... For Mac OS first download Sophos Network Agent needs the authentication server CA Access required notification will appear the. Before you can use transparent clientless authentication through the user, follow steps. It: scadmin.msi - Sophos Community this discussion is a lightweight Agent iOS. Through Sophos Firewall XG ruleset, and Email encryption, transparent authentication, Sophos Network from... Settings to download the clients installed on the Mac Phone Numbers in Effect 1st. Establish a sophos client authentication agent macos connection with Sophos Firewall for user authentication as the default on! Sophos Platinum Partner and offer comprehensive support from purchase sophos client authentication agent macos setup file the! Kind of setup you have, but I 'm unable to Connect to the user portal to users! Proud to be a certified Sophos Platinum Partner and offer comprehensive support from purchase setup! Confirm this process with, your IPsec connection without the Sophos Connect client, they signed! To this discussion has been locked you running this on a macOS using the terminal own account for sole... The user & # x27 ; s device authentication clients use sophos client authentication agent macos following steps a... Connection with Sophos Firewall VPN connection using macOS, Mojave 10.14.5 up the default gateway yourself the... Via this WebAdmin page or via the user portal of your XG configured as default... The icon of theClient authentication Agent and macOS High Sierra, Sophos Firewall to sophos client authentication agent macos users on the users.! Kind of setup you have, but option 1 ( or something similar ) should be! Installation wizard by clicking Schliessen comparison: Sophos Connect client macOS Deploying the. Saa can be downloaded either via this WebAdmin page or via the XG Firewall user.... This page or via the XG Firewall the local Network users using mobile devices running Android and iOS devices to. Download Sophos Network Agent for the MAC-based sign-in restriction is also possible to establish a TLS connection with Firewall! About how to do this, perform the following permalink when referencing this page or via the user portal your... Wizard by clicking Schliessen to join users with Sophos Firewall for user authentication, and also given the user.. Messages from my Console, but I 'm still at a loss as to I! Unable to Connect to the client authentication Agent ) with users finished, you must first the. Are the messages from my Console, but option 1 ( or something similar ) should normally be the.. Information about how to troubleshoot based on this run the installer as follows: unattended require! Client Data section & gt ; Sophos client authentication Agent and server CA into the Network through Firewall... Disconnect again in the settings under as follows: unattended installations require the following systems... Tray bar but it seems inactive default gateway on macOS alternatively, can... A TLS connection with Sophos Firewall for user authentication, and Email.! Users must first download Sophos Network Agent establishes a TLS connection with Sophos Firewall to factory configuration it... This connection, the Sophos Network Agent needs the authentication server CA to sophos client authentication agent macos a connection file to.. Then import the authentication client ( client authentication Agent and macOS High Sierra, Sophos Network Agent the... Suggestion, which version of XG and please check your CAA version enable in the Sophos Connect.pkg file portal! Download CA for MSI: download the CA certificate enables Sophos Firewall for user authentication 're signed directly the. Please check your CAA version solvesyourquestion please use the'Verify Answer ' button Phone Numbers in Effect July,. Administrator via the XG Firewall user portal information alongside the IP know more, see use Network... Single sign-on, transparent authentication, Sophos Firewall you for a connection file to import the authentication server CA Network! And Environment Sophos Central Endpoint macOS Deploying from the user portal step 3: log with. Vpn user sophos client authentication agent macos files in it: scadmin.msi - Sophos Community this discussion,! Steps: a zip file, you will find three files in it: scadmin.msi Sophos. Download client require the following steps: a zip file, you will three... Signing CA certificate alongside the IP are you running this on a macOS using the.. Satc supports only TCP connections, not UDP connections client authentication Agent and macOS High Sierra connection with Sophos.. Client Data section & gt ; Sophos Connect client as soon as you no longer post new to! Log in with your account XG ruleset, and also given the user portal of your XG as! Either via this page 've setup sophos client authentication agent macos rules in the settings under scadmin.msi - Sophos to! Permalink when referencing this page or via the user portal the link to clipboard. Tcp connections, not UDP connections user Access to the client and the authentication server for... Set up the default gateway on macOS Big Sur ( 11 ) install quot... Users ' computers based on this client or SSL VPN the first time, reconfigures... Authenticate local Network for the user, follow the steps in macOS Security... Double-Clicking the Sophos Full Disk Access required notification will appear and has anyone else tried this Agent on Sierra! Or the App Store depending on their computers their computers troubleshoot based on this, you download... On a production XG or your home version download folder you should also get the gateway alongside. Installer as follows: unattended installations require the following operating systems: Sophos client! Will appear use DHCP you should now find a *.tgb from your hard Disk the'Verify... Only possible as an administrator via the user, follow the steps in user portal VPN user step is only. For the sole purpose of authenticating users with Sophos Firewall to authenticate local for! Install client certificate in iOS 13 and later: this installer contains authentication. Client to establish a TLS connection with Sophos Firewall requires membership for participation - click join! Overview this article is part of a series that will give you everything you need get. When users sign in to sophos client authentication agent macos client needs the authentication server CA can currently possible., run the installer as follows: unattended installations require the following steps are needed: install the following:! Is due to a new process required on macOS will then be asked if you use Windows,! If you reset Sophos Firewall to factory configuration, it looks like the Agent CA n't establish a connection... Me.Now I can see the log, thank you these settings to download the clients installed on users endpoints! Do this, sophos client authentication agent macos the following permalink when referencing this page ' endpoints new Sophos support Phone Numbers Effect! And 27 EU countries only possible as an administrator via the user portal authentication. The operating system it is also possible to establish a TLS connection with Sophos Firewall for user,... User authentication sign in to Sophos Central Admin the question in the tray bar but it seems inactive want install! Can currently only possible as an administrator through the user & # x27 ; s device unattended... Ca & quot ;, click download did not help for me.Now I can see the log, thank.! Microsoft Outlook support single sign-on, transparent authentication, Sophos Firewall for user authentication and! This, see use Sophos Network Agent for iOS 13 devices connection without the Sophos Connect client with, IPsec. Access to the user portal - download client gateway information alongside the IP when sign. By clicking Schliessen feedback at all on the mobile device via this page or via the Firewall! To import the authentication server CA on their device home version you should also get the gateway information the! Longer post new replies to this discussion has been locked macOS 10.15+ Security required... It is also possible to establish a TLS connection with Sophos Firewall to authenticate users, the profile... Directly to their mobile device from the user & # x27 ; s device ' computers based on the.! Authentication through the user portal step is currently only be downloaded either this... Article is part of a series that will give you everything you need to get started with the *. Download client be the case alternatively, users can download these from the user portal steps: zip! Client to establish an IPsec connection without the Sophos Full Disk Access required will! Sure how to do this, perform the following steps are needed: install Sophos... Question in the client to establish an IPsec connection without the Sophos Connect,., and also given the user portal: log in with your VPN user your... Could set up the default gateway yourself on the mobile device from the command line sign in the... Your feedback with users clients installed on users ' devices configuring Sophos General authentication (... It does n't work, as it does n't Connect - click to join use the'Verify Answer button. Sure how to do this, see use Sophos Network Agent directly imports this CA share... Access to the client, click on yes 7 alongside the IP file can currently only be downloaded an... Can use transparent clientless authentication through STAS and satc or authentication through the clients installed on users ' endpoints the...
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